WordPress plugin · js-support-ticket
Is JS Help Desk safe?
Safe on 5.0.2 or newer.
The current version, 5.0.2, is past every affected range on record (34 of 36 records list one; 2 don’t, so check those below). Keep it updated and you’re clear of them.
- Flaws on record
- 36
- High or critical
- 20
- Exploited
- none
- Current version
- 5.0.2
- Last updated
- Oct 20, 2026
- Active installs
- 7,000+
Every recorded flaw
- Oct 5, 2026JS Help Desk: Authorization Bypass Through User-Controlled KeyCVE-2026-103079 · affects up to 4.0.0 · reported by PatchstackMedium 5.4
- Oct 5, 2026JS Help Desk: Authorization Bypass Through User-Controlled KeyCVE-2026-103078 · affects up to 4.0.0 · reported by PatchstackMedium 4.3
- Jul 31, 2026JS Help Desk: Does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contentsCVE-2026-15209 · fixed in 3.1.5 · reported by WPScanMedium 6.5
- Jul 31, 2026JS Help Desk: Grants a support-agent capability to the Contributor role on activation and does not perform a capability check on a user-listing handlerCVE-2026-14931 · fixed in 3.1.4 · reported by WPScanMedium 6.5
- Jul 31, 2026JS Help Desk: Does not perform any authorizationCVE-2026-14930 · fixed in 3.1.4 · reported by WPScanHigh 7.5
- Jul 31, 2026JS Help Desk: Does not verify ownership of the targeted reply before updating itCVE-2026-14929 · fixed in 3.1.4 · reported by WPScanMedium 4.3
- Jul 31, 2026JS Help Desk: Does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handlerCVE-2026-14928 · fixed in 3.1.4 · reported by WPScanMedium 6.5
- Jun 26, 2026Unauthenticated Insecure Direct Object References (IDOR) in JS Help Desk <= 3.1.0 versions.CVE-2026-57652 · reported by PatchstackMedium 5.3
- Jun 25, 2026Subscriber Arbitrary File Deletion in JS Help Desk <= 3.1.1 versions.CVE-2026-56054 · affects up to 3.1.1 · reported by PatchstackHigh 7.7
- Jun 15, 2026Unauthenticated Broken Access Control in JS Help Desk <= 3.0.9 versions.CVE-2026-48887 · affects up to 3.0.9 · reported by PatchstackMedium 6.5
- Jun 15, 2026Unauthenticated SQL Injection in JS Help Desk <= 3.0.9 versions.CVE-2026-48886 · affects up to 3.0.9 · reported by PatchstackCritical 9.3
- Mar 26, 2026JS Help Desk – AI-Powered Support & Ticketing System: SQL InjectionCVE-2026-2511 · affects up to 3.0.4 · reported by WordfenceHigh 7.5
- Mar 25, 2026JS Help Desk: Authorization Bypass Through User-Controlled KeyCVE-2026-32535 · affects up to 3.0.3 · reported by PatchstackMedium 6.5
- Mar 25, 2026JS Help Desk: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')CVE-2026-32534 · affects up to 3.0.3 · reported by PatchstackHigh 8.5
- Mar 4, 2026JS Help Desk – AI-Powered Support & Ticketing System: SQL InjectionCVE-2023-7337 · reported by Wordfence1.3% oddsHigh 7.5
- Feb 20, 2026JS Help Desk: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')CVE-2026-24959 · affects up to 3.0.1 · reported by PatchstackHigh 8.5
- Apr 1, 2025JS Help Desk: Improper Control of Filename for Include/Require Statement in PHP Program ('PHP Remote File Inclusion')CVE-2025-30901 · affects up to 2.9.2 · reported by PatchstackHigh 8.1
- Apr 1, 2025JS Help Desk: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')CVE-2025-30886 · affects up to 2.9.2 · reported by PatchstackCritical 9.3
- Apr 1, 2025JS Help Desk: Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')CVE-2025-30882 · affects up to 2.9.1 · reported by PatchstackHigh 7.5
- Apr 1, 2025JS Help Desk: Missing AuthorizationCVE-2025-30880 · affects up to 2.9.2 · reported by PatchstackHigh 7.5
- Apr 1, 2025JS Help Desk: Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')CVE-2025-30878 · affects up to 2.9.2 · reported by PatchstackHigh 8.6
- Feb 13, 2025JS Help Desk – The Ultimate Help Desk & Support: Sensitive Information ExposureCVE-2024-13606 · affects up to 2.8.8 · reported by WordfenceHigh 7.5
- Feb 4, 2025JS Help Desk – The Ultimate Help Desk & Support: Insecure Direct Object ReferenceCVE-2024-13607 · affects up to 2.8.8 · reported by WordfenceMedium 4.3
- Dec 13, 2024JS Help Desk – Best Help Desk & Support: Missing AuthorizationCVE-2022-46840 · affects up to 2.7.1 · reported by PatchstackMedium 5.4
- Dec 13, 2024JS Help Desk – Best Help Desk & Support: Missing AuthorizationCVE-2022-46838 · affects up to 2.7.1 · reported by PatchstackCritical 9.1
- Nov 9, 2024JS Help Desk: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')CVE-2024-51670 · affects up to 2.8.7 · reported by PatchstackMedium 5.9
- Nov 1, 2024JS Help Desk – Best Help Desk & Support: Missing AuthorizationCVE-2024-43274 · affects up to 2.8.6 · reported by PatchstackMedium 5.8
- Aug 12, 2024JS Help Desk – The Ultimate Help Desk & Support: PHP Code Injection leading to Remote Code ExecutionCVE-2024-7094 · affects up to 2.8.6 · reported by Wordfence38% oddsCritical 9.8
- Jun 9, 2024JS Help Desk – Best Help Desk & Support: Missing AuthorizationCVE-2024-31273 · affects up to 2.8.3 · reported by PatchstackMedium 5.3
- May 17, 2024JS Help Desk – Best Help Desk & Support: Unrestricted Upload of File with Dangerous TypeCVE-2023-25444 · affects up to 2.7.7 · reported by PatchstackCritical 9.1
- Apr 17, 2024JS Help Desk – Best Help Desk & Support: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')CVE-2022-47151 · affects up to 2.7.1 · reported by PatchstackHigh 8.6
- Jan 5, 2024JS Help Desk – Best Help Desk & Support: Unrestricted Upload of File with Dangerous TypeCVE-2022-46839 · affects up to 2.7.1 · reported by PatchstackCritical 10
- Dec 28, 2023JS Help Desk – Best Help Desk & Support: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')CVE-2023-50839 · affects up to 2.8.1 · reported by Patchstack2.0% oddsCritical 9.3
- Jun 23, 2023JS Help Desk: Authorization Bypass Through User-Controlled KeyCVE-2023-23679 · affects up to 2.7.7 · reported by PatchstackMedium 4.6
- Feb 2, 2023Cross-Site Request Forgery (CSRF) vulnerability in JS Help Desk plugin <= 2.7.1 versions.CVE-2022-46842 · affects up to 2.7.1 · reported by PatchstackMedium 5.4
- Aug 27, 2019The js-support-ticket plugin before 2.0.6 for WordPress has CSRF.CVE-2018-21002 · fixed in 2.0.6 · reported by MITREHigh 8.8
Records come from the National Vulnerability Database, published by the researchers who found each flaw (Wordfence, Patchstack, WPScan and others); exploited status from CISA; exploit odds from FIRST’s EPSS; current version, installs and closures from wordpress.org, checked daily. Want every plugin on your site checked at once? Run the free website check.
Weekly security brief
The flaws that hit local websites, every Friday.
One short email: what got exploited this week, which WordPress plugins broke, and what to check. Unsubscribe in one click.
Get in touch
Tell us what you're building.
A website, your marketing, a security check, an app, or the thing you've been running out of a spreadsheet for three years. A few lines is plenty.
01The person who'll do the work writes back
02A short call, then a written plan with the price
03Nothing starts until you say yes
04Hacked or down right now? Call, and we pick up the same day
Not ready to talk yet? Run the free website check and see what Google sees.