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HuttenlocherTechnologies
Updated 2 h ago

Vulnerability database

Every flaw the U.S. government’s cybersecurity agency (CISA) has confirmed attackers are using, plus the new WordPress plugin and theme bugs published each day, sorted by what they mean for a small business. We refresh it twice a day. If you see something your website or office runs, tell us.

1,762exploited flaws on CISA’s list
34added in the last 30 days
344new WordPress flaws this week
390,080entries in the database

182 results · page 3 of 4

  • Jan 10, 2020Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript fromCVE-2020-1766 · Other software · OTRS AG · reported by security@otrs.comLow 2

    Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

    Product
    ((OTRS)) Community Edition
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Jan 10, 2020An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce andCVE-2020-1765 · Other software · OTRS AG · reported by security@otrs.comLow 3.5

    An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

    Product
    ((OTRS)) Community Edition
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Jan 6, 2020An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23.CVE-2019-18179 · Other software · Otrs · reported by MITREMedium 4.3

    An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Dec 5, 2019Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g.CVE-2019-18180 · Other software · Otrs · reported by MITREMedium 5.3

    Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Nov 27, 2019An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0CVE-2013-2625 · Other software · Otrs · reported by MITREMedium 6.5

    An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

    Product
    FAQ
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Aug 21, 2019An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19.CVE-2019-13458 · Other software · Otrs · reported by MITREMedium 6.5

    An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Aug 21, 2019An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19.CVE-2019-12746 · Other software · Otrs · reported by MITREMedium 6.5

    An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Jul 8, 2019An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7.CVE-2018-11563 · Other software · Otrs · reported by MITREMedium 4.6

    An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Jun 17, 2019An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.CVE-2019-12248 · Other software · Otrs · reported by MITREMedium 4.3

    An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Jun 17, 2019An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.CVE-2019-12497 · Other software · Otrs · reported by MITREMedium 5.3

    An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Jun 3, 2019An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5.CVE-2019-9753 · Other software · Otrs · reported by MITRELow 3.5

    An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • May 21, 2019An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6.CVE-2019-9892 · Other software · Otrs · reported by MITREMedium 6.5

    An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • May 21, 2019An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17.CVE-2019-10067 · Other software · Otrs · reported by MITREMedium 5.4

    An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • May 21, 2019An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x througCVE-2019-10066 · Other software · Otrs · reported by MITREMedium 5.4

    An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Mar 13, 2019An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4.CVE-2019-9752 · Other software · Otrs · reported by MITREMedium 5.4

    An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Mar 13, 2019An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5.CVE-2019-9751 · Other software · Otrs · reported by MITREMedium 4.8

    An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Mar 13, 2019An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13.CVE-2018-20800 · Other software · Otrs · reported by MITREMedium 6.5

    An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Nov 11, 2018Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified CVE-2018-19143 · Other software · Otrs · reported by MITREMedium 6.5

    Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.

    Product
    Open Ticket Request System
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Nov 11, 2018Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.CVE-2018-19142 · Other software · Otrs · reported by MITREMedium 4.8

    Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.

    Product
    Open Ticket Request System
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Nov 11, 2018Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and custoCVE-2018-19141 · Other software · Otrs · reported by MITREMedium 4.8

    Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

    Product
    Open Ticket Request System
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Sep 27, 2018In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS systCVE-2018-16587 · Other software · Otrs · reported by MITREMedium 6.5

    In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

    Product
    Open Ticket Request System
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Sep 27, 2018In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS systCVE-2018-16586 · Other software · Otrs · reported by MITREMedium 4.3

    In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

    Product
    Open Ticket Request System
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Aug 3, 2018An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30.CVE-2018-14593 · Other software · Otrs · reported by MITREHigh 8.8

    An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.

    Product
    Open Ticket Request System
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Jun 6, 2018An issue was discovered in OTRS 6.0.x before 6.0.7.CVE-2018-10198 · Other software · Otrs · reported by MITREMedium 4.3

    An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Mar 4, 2018In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a BlindCVE-2018-7567 · Other software · Otrs · reported by MITREHigh 7.2

    In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Dec 20, 2017Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackerCVE-2017-17476 · Other software · Otrs · reported by MITREHigh 8.8

    Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Dec 8, 2017In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can useCVE-2017-16854 · Other software · Otrs · reported by MITREMedium 6.5

    In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Dec 8, 2017In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS aCVE-2017-16921 · Other software · Otrs · reported by MITREHigh 8.8

    In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Nov 21, 2017Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20.CVE-2017-16664 · Other software · Otrs · reported by MITREHigh 8.8

    Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Nov 16, 2017In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and paCVE-2017-15864 · Other software · Otrs · reported by MITREHigh 8.8

    In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Sep 21, 2017In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write perCVE-2017-14635 · Other software · Otrs · reported by MITREHigh 8.8

    In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Jun 12, 2017In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening aCVE-2017-9324 · Other software · Otrs · reported by MITREHigh 8.8

    In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • May 29, 2017Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks.CVE-2017-9299 · Other software · Otrs · reported by MITREMedium 6.1

    Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Feb 16, 2017Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote atCVE-2016-9139 · Other software · Otrs · reported by security@debian.orgMedium 6.1

    Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Sep 16, 2016Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow reCVE-2016-5843 · Other software · Otrs · reported by MITRECritical 9.4

    Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.

    Product
    FAQ
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Dec 19, 2014The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify aCVE-2014-9324 · Other software · Otrs · reported by MITREMedium 6

    The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.

    Product
    Otrs Help Desk
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Apr 23, 2014OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element.CVE-2014-2554 · Other software · Opensuse · reported by MITREMedium 4.3

    OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element.

    Product
    Opensuse
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Apr 2, 2014Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote autCVE-2014-2553 · Other software · Otrs · reported by MITRELow 3.5

    Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Feb 28, 2014Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attCVE-2014-1695 · Other software · Otrs · reported by MITREMedium 4.3

    Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Feb 4, 2014Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CuCVE-2014-1694 · Other software · Otrs · reported by MITREMedium 6.8

    Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Feb 4, 2014SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x beforCVE-2014-1471 · Other software · Otrs · reported by MITREHigh 7.5

    SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Oct 22, 2012Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allowsCVE-2012-4751 · Other software · Otrs · reported by MITREMedium 4.3

    Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Aug 31, 2012Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when CVE-2012-4600 · Other software · Otrs · reported by MITRELow 2.6

    Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Aug 23, 2012Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.CVE-2012-2582 · Other software · Otrs · reported by cret@cert.orgMedium 4.3

    Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Aug 29, 2011Unspecified vulnerability in Kernel/Modules/AdminPackageManager.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.x before 2.4.11 and 3.x before 3.0.10 allCVE-2011-2746 · Other software · Otrs · reported by MITREMedium 4

    Unspecified vulnerability in Kernel/Modules/AdminPackageManager.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.x before 2.4.11 and 3.x before 3.0.10 allows remote authenticated administrators to read arbitrary files via unknown vectors.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Jul 19, 2011The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interCVE-2011-2385 · Other software · Otrs · reported by MITREMedium 6.5

    The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.

    Product
    Iphonehandle
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Apr 18, 2011Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.4.x before 2.4.10 and 3.x before 3.0.7 allow remote attackers to injeCVE-2011-1518 · Other software · Otrs · reported by MITREMedium 4.3

    Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.4.x before 2.4.10 and 3.x before 3.0.7 allow remote attackers to inject arbitrary web script or HTML via unspecified vectors.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Mar 18, 2011The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data CVE-2011-1433 · Other software · Otrs · reported by MITREMedium 5

    The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Mar 18, 2011Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue acCVE-2010-4768 · Other software · Otrs · reported by MITREMedium 6

    Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.
  • Mar 18, 2011Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritCVE-2010-4767 · Other software · Otrs · reported by MITREMedium 5

    Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

    Product
    Otrs
    What to do
    Apply the vendor’s update. The NVD record links to the advisory.

Where this comes from: the exploited list is CISA’s Known Exploited Vulnerabilities catalog. Everything else is the whole National Vulnerability Database, where each record is published by the team that found the bug (Wordfence, Patchstack, WPScan, the vendors themselves and others); we show who. Exploit odds are FIRST’s EPSS, updated daily. Titles and categories are ours, so check the linked record before acting on a detail. For a write-up of the big ones, see our advisories. Every vendor, and every WordPress plugin and theme with a recorded flaw, also has its own page. All of it is free to reuse as JSON, CSV or RSS.

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