CVE-2026-40566: FreeScout is a free self-hosted help desk and shared mailbox.

FreeScout is a free self-hosted help desk and shared mailbox.

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a Server-Side Request Forgery (SSRF) vulnerability in the IMAP/SMTP connection test functionality of FreeScout's `MailboxesController`. Three AJAX actions `fetch_test` (line 731), `send_test` (line 682), and `imap_folders` (line 773) in `app/Http/Controllers/MailboxesController.php` pass admin-configured `in_server`/`in_port` and `out_server`/`out_port` values directly to `fsockopen()` via `Helper::checkPort()` and to IMAP/SMTP client connections with zero SSRF protection. There is no IP validation, no hostname restriction, no blocklist of internal ranges, and no call to the project's own `sanitizeRemoteUrl()` or `checkUrlIpAndHost()` functions. The validation block in `connectionIncomingSave()` is entirely commented out. An authenticated admin can configure a mailbox's IMAP or SMTP server to point at any internal host and port, then trigger a connection test. The server opens raw TCP connections (via `fsockopen()`) and protocol-level connections (via IMAP client or SMTP transport) to the attacker-specified target. The response differentiates open from closed ports, enabling internal netw

Description from the National Vulnerability Database, published by GitHub

What it means for a small business

If your business uses freescout, install the vendor's update. If you're not sure whether you use it, ask whoever manages your computers.

How likely is an attack? The Exploit Prediction Scoring System, run by FIRST (the global association of security response teams), puts the odds of this one being exploited in the next 30 days at 0.29%, higher than 21% of CVEs. That’s low, but low isn’t zero, and the odds jump the day someone publishes an exploit. Scored October 28, 2026, updated daily.

Check your own setup

Website check: reads what your site runs from the outside (WordPress version, plugins it can see, old server software) and matches it against this database.
Server check: what your web server says about itself, and whether that version has known flaws.

Sources

Part of the Huttenlocher Technologies vulnerability database, refreshed twice a day from CISA and the NVD. The title, category and plain-language guidance are ours; check the linked record before acting on a detail. This is general guidance, not a review of your systems.

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