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HuttenlocherTechnologies
MediumCVSS 6.1Network & remote access

CVE-2023-20058

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a reflecte

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a reflected cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.

Description from the National Vulnerability Database, published by psirt@cisco.com

What to do: Apply the vendor’s update. The NVD record links to the advisory.

What it means for a small business

Cisco Unified Contact Center Enterprise is network equipment or remote-access software: the box between your office and the internet. These are a favorite target because breaking one opens the whole office.

If an IT provider set it up, ask them to confirm the firmware version and the date it was updated. If nobody looks after it, that's the bigger problem.

How likely is an attack? The Exploit Prediction Scoring System, run by FIRST (the global association of security response teams), puts the odds of this one being exploited in the next 30 days at 0.49%, higher than 42% of CVEs. That’s low, but low isn’t zero, and the odds jump the day someone publishes an exploit. Scored October 29, 2026, updated daily.

Check your own setup

  • Website check: reads what your site runs from the outside (WordPress version, plugins it can see, old server software) and matches it against this database.
  • Server check: what your web server says about itself, and whether that version has known flaws.

Part of the Huttenlocher Technologies vulnerability database, refreshed twice a day from CISA and the NVD. The title, category and plain-language guidance are ours; check the linked record before acting on a detail. This is general guidance, not a review of your systems.

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