In this order
- Business emailEvery password reset for everything else goes here. If someone gets your email, they can get the rest. Every mailbox, including shared ones like info@.
- Domain registrar and DNSWhoever controls these controls your website and your email. Turn on two-step sign-in and the registrar lock.
- Banking and paymentsBank, payment processor, payroll.
- Website and hostingAdmin logins for the site, the hosting account, and anything that can change the site.
- Google Business Profile and social accountsA hijacked profile can change your phone number or post scams to your customers.
- Everything else with customer dataBooking, CRM, accounting, file sharing.
Which kind of second step
- Passkeys or a hardware security key: the strongest, and they can’t be phished. Use them where offered, especially on email and the registrar.
- An authenticator app: a six-digit code that changes every 30 seconds. Good for most accounts.
- Text message codes: better than nothing, but they can be stolen by someone who talks your carrier into moving your number. Use an app instead where you can.
Don’t lock yourself out
- Save the backup codes each service gives you somewhere safe and offline.
- Add a second method or a second admin on accounts the business can’t lose.
- When someone leaves, remove their access the same day, and move any accounts tied to their personal phone.
Written by Nikita Huttenlocher, founder and lead engineer at Huttenlocher Technologies, a web design and software company in Myrtle Beach, South Carolina.